Air Conditioning & Heat Pump Servicing
Like any technology, Air Conditioning Units and Heat Pumps will only perform to their most efficient and subsequently have a longer life span, if they are serviced regularly.
In order to see a return on your investment and retain the manufacturers warranty (in some cases up to 7 years), it is important to maintain a regular service plan and of course maintain a comfortable living, or workplace environment throughout the year.
We also provide an online customer portal for you to request support, services, repairs and much more.
Never open the casing, electrical panels or gas containers on an Air Conditioning unit, Heat Pump or Dehumidifer. They contain dangerous and flammable particles and could invalidate your warranty.
Service Plan
At P&M Coppack, we provide a robust service plan with all new installations including:
- Interim 6 month check and clean service
- Full service on 12 month anniversary
Servicing is not about tick boxing, it’s about maintaining service efficiency and can be a preventative measure against potential problems.
In particular, it is important to service physical aspects of Outdoor units to inspect for any damage caused by the changing weather conditions, flying debris and / or vandalism.
Quality Support Includes:
- REFCOM Registered and ID Engineers
- Friendly & Respectful Engineers
- Your Own Customer Online Portal
- Optional Engineer On Way Status Updates
- Complete Asset Register
- Servicing Report By Unit
Customer Online Portal:
Ask about our in-depth customer online portal, putting all the information you need and quick support access including:
- Simple Camera Scan of Unit To Request Support
- Online Booking Management
- All Assets Registered and Available For Your Records
- Multi-Site Asset Management
- Full Service Reports Provided
- Full Repair Reports Provided
- On-line & Telephone Support
Service Plan Includes:
- Check, log and diagnose fault codes or lights
- Check, log and notify any damage
- Check, log and notify any Mountings / Bracket damage
- Fan Motor Check
- Compressor Check
- Electrical Terminal Check
- Operating Voltage Check
- Low and High Pressure Check
- Leak Test Checks
- Coils Check
- Condensate Pipe Check
- Heat Pump Operation Check
- Low and High Ambient Tests
- Crankcase Check
- Condenser Casing Check
- Full System Casing Clean
- Removal of Light Debris (leaves etc)
Brands
We Service, Repair and Maintaint A Wide Range Of Air Conditioning and Heat Pump Brands